Privacy Policy

Privacy Policy - The basics

The Reconnected Mom (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website or use our coaching services.

By using our website or booking services through our Wix platform, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We may collect the following information when you book a session, fill out a form, or communicate with us:

Name
Email address
Phone number
Payment information (processed securely through Wix or trusted third-party processors)
Information shared during coaching intake forms or questionnaires, which may include sensitive wellness or lifestyle details

Automatically Collected Information

When you visit our website, Wix may automatically collect:

IP address
Device type
Browser information
Pages viewed
Interaction data
Cookies and tracking data

Tracking & Analytics

We use Google tools (such as Google Analytics and SEO tools) to analyze website performance and visitor behavior. These tools may collect:

Device and browsing data
On-site interactions
Traffic sources

You can opt out of certain Google analytics tracking through your browser settings.

2. How We Use Your Information

We use your information to:

Provide and manage coaching sessions
Schedule appointments and send confirmations
Respond to inquiries and offer customer support
Process payments securely
Improve website functionality and user experience
Analyze site performance using Google Analytics
Comply with legal and safety requirements

We do not sell or share your personal information with third parties for marketing purposes.

3. Sensitive Information

Because The Reconnected Mom provides maternal wellness coaching, you may choose to share sensitive or personal wellness information through intake forms or sessions.

We treat this information with the highest level of confidentiality and use it only to support your coaching experience.
We do not share this information with external parties unless legally required.

4. Cookies and Tracking Technologies

Our Wix website and Google tools may use cookies to improve functionality, analyze traffic, and enhance user experience.

You may disable cookies through your browser settings; however, parts of the website may not function properly without them.

5. Payment Processing

All payment information is handled securely by Wix or third-party payment processors.
We do not store full credit card details on our servers.

6. How We Protect Your Information

We take reasonable technical and administrative measures to help protect your information from loss, misuse, or unauthorized access.
However, no internet transmission or storage system is completely secure.

7. Third-Party Services

We may use trusted third-party providers for:

Website hosting (Wix)
Payment processing
Email communication
Analytics (Google)

These providers follow their own privacy standards and policies.

8. Your Rights (U.S. Residents)

Depending on your state of residence, you may have rights to:

Access, update, or correct your personal information
Request deletion of your data
Opt out of communication
Ask how your information is used

To request changes, email hannah@thereconnectedmom.com

9. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

10. Children’s Privacy

Our website and services are not intended for individuals under age 18.
We do not knowingly collect information from minors.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated Effective Date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

The Reconnected Mom
Email: hannah@thereconnectedmom.com