Refund Policy

1. Session Cancellations

• Clients may cancel a session up to 48 hours in advance without penalty.

• Cancellations made less than 48 hours before the scheduled session may forfeit the session fee, as your time has already been reserved.

• Cancellations must be made via email or the booking platform (Wix).

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2. Rescheduling

• Clients may reschedule a session up to 24 hours in advance without penalty.

• Rescheduling requests made less than 24 hours before the session may be subject to availability and could result in a partial charge.

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3. Refunds

• Refunds are offered only for sessions canceled with at least 48 hours’ notice.

• Refunds will be processed via the original payment method within 5–7 business days.

• Packages (e.g., multi-session coaching bundles) are non-refundable, but unused sessions may be rescheduled within 1 month of purchase.

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4. No-Shows

• Clients who do not show up for a scheduled session without prior notice will be considered a no-show, and the session fee will not be refunded.

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5. Exceptional Circumstances

• We understand emergencies happen. If an unforeseen event prevents attendance, please contact us as soon as possible, and we will review the situation case by case.